Published at Tuesday, April 03rd, 2018 - 03:26:53 AM. Office-Chairs. By Djeferson Valluy.
Once you have determined the website is genuine, the next step is to take a look at the company's return policy to ensure you will want to agree to the terms. It would be a waste of your time to have to wait until after you have selected your chair to learn that the return policy is not something you would not be comfortable agreeing to. An office chair is an investment and can take a bit of time to get properly adjusted to meet your needs, so make sure that the company's return policy allows you at least thirty days to try out the chair. Some companies allow for even longer periods of time to try their chairs out, ranging from 60-90 days which is beneficial for a customer who may need a little extra time determining if the chair is a good fit for them. Almost always there will be some sort of restocking fee in place to return the chair to cover the money spent returning the chair back to the company as well as restocking chairs imposed by office chair manufacturers that will now have to sell the chair as used. This is completely normal and should be expected as long as the amount isn't a ridiculous figure such as half of your purchase. Be careful to read the entire return policy as some companies will charge additional fees such as paying for return shipment back to the company on top of the restocking fee.
Look at the Manufacturer Warranty - Almost every office chair comes with a manufacturer warranty, and if they do not it is probably not worth your investment. It is crucial to read each manufacturer's warranty to determine if the chair of interest will be a worthwhile purchase. Find out what parts are warranted and for how long each component of the chair is warranted for. You can tell a lot by a manufacturer's warranty; if their parts are warranted for 10 years or have a lifetime warranty, this shows they are that confident in their product and construction of their chair that they are willing to take the risk of extending the warranty for multiple years. Remember when a part breaks on your office chair, that comes out of the manufacturer's funds to have to replace it which is why some warranties are very limited. It is important to keep in mind that all manufacturer's will warrant their seat fabrics for less time than their components, which is standard with everyone because this is the first part of all chairs to fade with time due to how often it gets rubbed/used. If you want to make certain that the fabric on your chair will not fade over time, try looking for a chair that has a higher grade fabric as an option or opt for a vinyl/leather chair that tolerate a bit more use and abuse than fabric chairs.
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