Published at Tuesday, March 13th, 2018 - 01:06:21 AM. Office-Chairs. By Edouard Auberjonois.
Once you have determined the website is genuine, the next step is to take a look at the company's return policy to ensure you will want to agree to the terms. It would be a waste of your time to have to wait until after you have selected your chair to learn that the return policy is not something you would not be comfortable agreeing to. An office chair is an investment and can take a bit of time to get properly adjusted to meet your needs, so make sure that the company's return policy allows you at least thirty days to try out the chair. Some companies allow for even longer periods of time to try their chairs out, ranging from 60-90 days which is beneficial for a customer who may need a little extra time determining if the chair is a good fit for them. Almost always there will be some sort of restocking fee in place to return the chair to cover the money spent returning the chair back to the company as well as restocking chairs imposed by office chair manufacturers that will now have to sell the chair as used. This is completely normal and should be expected as long as the amount isn't a ridiculous figure such as half of your purchase. Be careful to read the entire return policy as some companies will charge additional fees such as paying for return shipment back to the company on top of the restocking fee.
Inspect the Chair Every 6 Months - Just like any other piece of machinery that gets used often, screws and bolts can become loose as time progresses. In order to avoid accidents, such as a chair collapsing or a part giving out, you should inspect your chair at least once every 6 months to make sure all parts and components of the chair are tightened. Look for defective casters/wheels, loose securing bolts, loose arms, broken mechanism, and evidence of cracks on the base of the chair from stress. If any of these parts are broken, contact your furniture dealer to see if these parts are under warranty. As aforementioned, if your chair has a good warranty, you should be able to get these replacement parts shipped to you for free.
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